Job Description

Trust and Safety Analyst, User Feedback, Ads _corporate_fare_ Google _place_ Austin, TX, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 4 years of experience in data analytics, Trust and Safety, policy, cyber-security, or related fields. + Experience working with SQL or Python. **Preferred qualifications:** + Master's degree in relevant field. + Experience working with abuse, spam, and fraud. + Experience analyzing ML models performance or working on Large Language Model (LLMs). + Experience working on product policy analysis and identifying policy risks. + Experience relaying communications between technical and non-technical teams. + Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment. **About the job** Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what's right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. The role involves analyzing user feedback to identify opportunities of improving Policy enforcement on Google Ads. We value and implement solutions to improve coverage (get maximum actionable feedback), extract value for the feedback (Enforcement leads and opportunities to improve our policy coverage, LLM/models to identify actionable opportunities) and build solutions to make user accessible to product and enforcement. At Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google's products, protecting our users, advertisers, and publishers across the globe in over 40 languages. The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google ( . **Responsibilities** + Perform complex data analyses to derive insights that help identify and fight abuse across our products. + Own technical implementation of production-level pipelines, documentation, check-in process, etc. + Use technical judgement to drive project delivery, challenge proposals and identify risks. Manage multiple interdependent projects of moderate to high complexity and scope against crashed timelines. + Analyze and debug escalations and identify trends that can indicate bigger product risk. + Review graphic, controversial, and sometimes offensive/sensitive content during the course of this role. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( . If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

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