We are seeking a detail-oriented and compassionate Remote Medical Scheduler to join our healthcare team. In this role, you will be responsible for coordinating patient appointments, managing physician schedules, and ensuring a seamless experience for patients across various clinical settings. The ideal candidate has excellent communication skills, can work independently, and is experienced in medical scheduling or administrative healthcare roles.
Answer incoming calls, emails, or online requests to schedule, reschedule, or cancel patient appointments.
Coordinate with physicians, nurses, and other clinical staff to optimize provider schedules.
Verify and update patient information, including insurance and medical history, in the electronic health record (EHR) system.
Confirm appointments and provide patients with necessary pre-visit instructions.
Follow up with patients regarding referrals, authorizations, or pre-certifications as needed.
Maintain confidentiality in compliance with HIPAA and other healthcare regulations.
Manage high call volumes with professionalism, empathy, and efficiency.
Document all interactions and scheduling changes accurately and in real time.
Assist with troubleshooting scheduling conflicts or patient concerns.
Required:
High school diploma or equivalent
Proficiency with electronic health records (EHR) systems (e.g., Epic, Cerner, Athenahealth)
Strong written and verbal communication skills
Reliable internet connection and quiet home workspace
Preferred:
Bilingual (Spanish/English or other languages)
Knowledge of medical terminology and insurance processes
Experience working remotely
Attention to detail and accuracy
Customer-focused attitude
Time management and multitasking abilities
Tech-savvy with quick adaptability to new systems
Professionalism and discretion
...dedicated to researching the latest treatment approaches and applying this to our overall treatment philosophy. The Director of Risk Management has a broad responsibility to protect the hospitals assets from loss, coordinate the facilitys Infection Control Program...
...About the Role: As the Sr. Business Analyst National Distributor Team, you will play a key role in supporting Ferreros National... ...employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own...
...is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday) At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1,...
Edina Plastic Surgeryprovides the most comprehensive and experienced surgical and support team inthe Minneapolis area. Each physician at Edina Plastic Surgery isboard-certifiedwithdecades of practice experience.We are seeking a highlyskilled and patient-focused Plastic...
Senior School Library Assistant Duties & Responsilibities:In collaboration with and guided by the Senior Librarian: Responsible for circulation of resources to students and teachers, including administration of overdue notices, holds and reservations. Maintaining the collection...