Job Description

The Payment Processor II obtains tax bills and amounts from multiple tax authorities nationwide and provides the information to the client. The role balances client payments and prepares payments in bulk to ship to the tax authorities on behalf of LERETA clients.

• Reviews agency websites, make/receives phone calls or review internal tax reports to identify the tax amounts that need to be procured/paid and report the findings to the client in a timely manner
• Balances client returns and assists with matching payment checks to vouchers/bills then prepares the packet for shipping to the appropriate tax authorities
• Procures tax status for various properties / accounts according to department policies and procedures in accordance with the Service Level Agreements (SLA's)
• Tracks and maintains daily production / workflow and accuracy expectations data in order to submit a status report to management on a daily basis
• Performs basic clerical duties such as copying, scanning and filing of property tax and other documentation
• Initiates and submits check requests for agency fees and penalties

This position will perform other duties as assigned based on the needs of the department.

Core Competencies:

• Ability to be extremely detail-oriented to ensure accuracy and avoid penalties and loss properties for LERETA and/or the client
• Ability to work in a high-volume, fast-paced environment and effectively prioritize a varied workload between multiple systems and customers
• Excellent time management and organizational skills
• Ability to effectively conduct searches via the internet
• Strong verbal and written communication skills
• Professional and courteous with both internal and external customers
• Ability to respond with urgency to team and management requests / reports

Required Education / Experience:

• High School Diploma or equivalent
• Proficiency with Microsoft® Office Excel, Outlook and Word
• Typing speed of 35+ wpm (minimum)
• Minimum of 1-year mortgage servicing experience; specifically, in the procurement and payment of property taxes
• 1+ years clerical and/or office experience
• Excellent mathematical and analytical skills

Salary grade 4A range: - $17.16 - $21.45

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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