Job Description

Mortgage Processor DCA2260

Client: Our client (Financial Services)

Location: Remote within the USA

Term: ~6.5 months (1,048 hours) | Hours/Week: 40 

Engagement Type: W-2 only.

Overview

Our client is seeking an experienced Mortgage Processor II to process conventional and government loan requests in accordance with product, underwriting, investor, and state-specific guidelines. This role supports a high-volume origination environment and requires exceptional communication, organization, and regulatory diligence.

Primary Responsibilities

• Maintain clear, timely communication with borrowers, loan officers, brokers/correspondents, and internal partners to ensure a positive application experience.
• Coordinate with internal teams and external parties to obtain processing documentation (e.g., VOE, IRS transcripts, title search, appraisal, bank statements).
• Identify and escalate irregularities relative to standard mortgage guidelines.
• Monitor and update credit reports, appraisals, income documentation, and verifications to ensure underwriting conditions are met; partner closely with underwriting to resolve issues quickly.
• Perform administrative tasks for the origination function (e.g., commitment letters, title & homeowners insurance review, suspend notices, updating conditions, providing closing attorneys with documentation, completing processing checklists).
• Ensure adherence to all regulatory requirements and guidelines; apply a strong analytical lens to evaluate changes required to regulatory documents.
• Follow the clients risk and regulatory standards, policies, and controls; escalate risk-related issues as appropriate.
• Promote an inclusive environment that supports diversity and reflects the clients brand.
• Complete other related duties as assigned.

Scope of Responsibilities

Works closely with internal and external customers including co-workers, borrowers, and loan officers throughout the end-to-end mortgage process.

Education & Experience Required

• Associates degree and a minimum of 1 year mortgage industry experience or 2 years equivalent work experience; OR
• In lieu of a degree: 3 years equivalent work experience, including at least 1 year in the mortgage industry.
• (Alternate path) 6 months client-specific mortgage processing experience plus 612 months in customer service, operations, or financial services.
• Proficiency with PCs and common productivity tools (spreadsheets, word processing, email, PDF software).

Education & Experience Preferred

• Ability to make sound decisions based on incomplete or evolving information.
• Knowledge of Product, Investor, and Compliance requirements.
• Comfort in a fast-paced mortgage environment; adaptability to new policies/procedures to improve workflow.
• Ability to work independently within time constraints while prioritizing a dynamic workload.
• Excellent verbal and written communication skills; high attention to detail and organization.
• Proven teamwork, reliability, and strong work ethic.

Core Skill Set

Mortgage processing, borrower communications, underwriting conditions, regulatory compliance, documentation management, credit/appraisal/income review, loan pipeline management, stakeholder coordination, risk awareness.

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