Job Description

• Provide Spanish interpretation in the surgical areas (2 nd and 6 th floor) from 6:30am to 10:30am.
• Convert a spoken message into the equivalent without adding, omitting, or changing the meaning in the target language.
• Identify barriers to effective clear communication in Surgical Services and throughout the hospital.
• Translate written materials into Spanish as requested.
• Participate in departmental and hospital Quality Improvement projects to improve processes and services consistent with the goals of Nemours Children's Hospital.
• Round with physicians and nursing staff to ensure parents can participate in pre-op assessments, surgical and anesthesia consents, and post-op surgical outcome reports.
• Assist with coordination of language services program.
• Computer literacy to use electronic medical record.
FAC Coordinator
• Facilitate and coordinate recruitment of new parent advisors.
• Follow up on new referrals, applications, and interviews for parent advisor candidates.
• Work with Volunteer Services to onboard new parents.
• Coordinate and facilitate orientation for new parent advisors.
• Meet with providers and divisions to educate on the function of the FAC and encourage referrals.
• Work with Marketing and Communications as well as social media to increase awareness and recruitment.
• Coordinate monthly FAC meetings, agenda and follow up on items arising from the meetings.
• Attend the weekly FAC planning meetings and follow up on tasks identified during meeting.
• Receive requests for agenda items, discuss requests with staff and determine appropriateness of the request.
• Create awareness in the Share Governance structure of the role of the parent advisor.
HIgh School Diploma Required

Certified Medical Interpreter preferred

1+ years relevant experience

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