Job Description

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

We offer a very competitive salary and generous benefits including:

• Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4%
• Commuter and Company-paid Toll Programs

POSITION OVERVIEW:

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the resort. Responsibilities might include deep cleaning of assigned areas, delivering service items to guest rooms upon requests from the front desk or other department calls.

RATE OF PAY:   fulltime, hourly position at $20.00/hr

ESSENTIAL FUNCTIONS (not limited to, also some duties relevant in future)

• Comply at all times with South Seas standards and regulations to encourage safe and efficient resort operations.
• Ensure each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed.
• Assist with cleaning public areas not limited to hallways, lobby, and other workspaces.
• Complete daily assignment checklists and submit them to supervisor.
• Handle items for lost and found according to resort standards.
• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor.
• Ensure the highest level of customer service by anticipating and responding quickly to guests' requests.
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens.
• At the end of the shift, turn in all the keys and assignment sheets to the Housekeeping Office.
• Practice safe work habits to ensure safety to guests, fellow associates, and self.
• Perform other tasks/jobs as assigned by the supervisor or manager.

POSITION REQUIREMENTS

Education: High school diploma or equivalent

Experience: Background with working at a hotel/resort or related is preferred

Required: Must have a valid driver’s license, motor vehicle background check will be completed

SKILLS AND ABILITIES

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Works well in stressful, high-pressure situations – fast paced environment.
• Must maintain composure and objectivity under pressure.
• Must be effective at listening to, understanding, and clarifying the concerns or issues raised by coworkers and/or guests.
• Being able to work as a team is critical and available to work independently is essential as well.

WORKING CONDITIONS - PHYSICAL/MENTAL REQUIREMENTS

• Position requires you to be able to stand, walk, bend and stoop for prolonged periods of time. 
• Must be able to lift up to 40 pounds. 
• Must be able to work in a fast-paced environment.
• Must be able work in different types of weather sometimes extreme, including high temperatures and humidity.

HOURS REQUIRED 40 hours per week, flexible schedule, will be required to work weekends and/or holidays, AM & PM Shift available.

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

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