Hotel Front Desk Job at Raldex Hospitality, Florence, SC

aGxqN1UvQkhDSGJHc3dxN2lRL3lBNTNldWc9PQ==
  • Raldex Hospitality
  • Florence, SC

Job Description

About the Guest Relations Manager position

We are seeking an experienced Guest Relations Manager to join our company. You should possess an outgoing personality to make clients feel satisfied and comfortable. You will assist with guests' enquiries and resolve any unsatisfaction.

 

Guest Relations Manager responsibilities are:

  • Providing exceptional service to guests

  • Implementing plans to improve customer satisfaction

  • Assisting with guests queries/disputes

  • Resolving complaints effectively

  • Sharing tips with the team to enhance customer service

  • Handling the arrival and departure of guests

  • Acting as a communication hub between guests and team members

  • Informing guests about updates of services

  • Providing reports to senior manager on the activities

 

Guest Relations Manager requirements are:

  • Experience as a Guest Relations or Hospitality Manager

  • Excellent customer service skills

  • Knowledge of the hospitality industry

  • Familiar with ERP and MS Office softwares

  • Great leadership skills

  • Effective communication skills

  • BA/BSc in Hospitality, Business or a related field

Job Tags

Full time,

Similar Jobs

Richemont

Temporary Recruiter Job at Richemont

 ...candidate experience throughout the hiring process. Research Proactively build talent pipelines utilizing our Applicant Tracking System(ATS), social media, job boards, and field recruitment including consistent outreach to passive candidates in support of... 

Leidos

Desktop Support Technician Job at Leidos

 ...operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data...  ...in your career and in yourself.Leidos is seeking a Mid-level Desktop Support Technician to support a government site at Bremerton as... 

Neal R Gross & Co

Court Reporter (Contract) Job at Neal R Gross & Co

 ...Neal R. Gross and Co. is a leading Court Reporting and Transcription services company based out of the Washington, DC area with work across the country. Our clients include local, state and federal courts, the House of Representatives, Department of Defense and clients... 

NBCUniversal

Copy Editor, CNBC.com Job at NBCUniversal

 ...entertainment content. The spin-off is expected to be completed during 2025. Job Description As a member of the CNBC.com copy desk, the copy editor is the last line of defense to ensure that our articles are of the highest quality possible. Whether its a long feature... 

Hanna Interpreting Services LLC

Nahuatl Interpreter Job at Hanna Interpreting Services LLC

**For on-site and remote interpretation services primarily in educational settings** Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or...