Job Description

Futures Staffing is looking for a friendly, professional, and experienced Front Desk Associate to join our clients team! As the first point of contact for their guests, you will play a crucial role in ensuring their satisfaction and creating a welcoming atmosphere.

Responsibilities:

• Greet and welcome guests upon arrival.
• Efficiently check guests in and out with accuracy.
• Answer phone calls, take reservations, and provide information about the hotel and local area.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Process payments, maintain accurate records, and balance cash drawers.
• Collaborate with other hotel departments to ensure smooth operations.

Qualifications:

• Minimum 1 year of experience as a Front Desk Associate or in a similar hospitality/customer service role.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work efficiently and accurately in a fast-paced environment.
• Proficiency with hotel reservation systems and basic computer skills.
• Strong attention to detail and organizational abilities.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Join their team and be a part of a hospitality experience that makes guests feel at home!

Apply today!

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