Job Description

Purpose

Responsible for coordinating patient admissions, discharges, and transfers to support hospital throughput. Guides department leaders to maintain safe staffing levels and efficient operations. Acts as a resource for staff and provides interim leadership, including crisis management. Communicates relevant patient and staff information to appropriate parties.

Key Responsibilities

• Collaborates with staff and stakeholders to ensure smooth patient flow and a positive experience.
• Maintains accountability for time management and promotes healthy work habits.
• Identifies and addresses operational issues, escalating when needed.
• Uses analytical skills to improve clinical practices and solve complex problems.
• Mentors staff and supports professional development.
• Engages in professional organizations to influence healthcare practices.
• Builds strong internal and external relationships through positive communication.
• Oversees patient placement and coordinates the ADT process with care teams.
• Serves as a preceptor and supports new nurse development.
• Adapts communication and behavior to support staff during transitions.
• Ensures a safe and efficient physical environment for patients and staff.
• Advises care teams using critical thinking and resource management.
• Applies evidence-based practices to improve throughput and quality.
• Shares expertise across departments and teams.
• Communicates effectively with all levels of staff and patients.
• Promotes continuous learning and development.
• Builds trust through transparency and clear expectations.
• Supports hospital administration in resolving patient and staff concerns.
• Coaches on diversity, workplace respect, and professional standards.
• Upholds nursing performance standards and regulatory compliance.

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